Bedy Israel

Administration

Objectives

To work within an organization that enables me to use my knowledge, skills, and experience in order to assist that organization in continuing to meet new goals.

Professional Experiences

HR Administrative Assistant

CARE Canada

Since September 2008
Ottawa - Canada
o Employee administration: prepare all new hire contracts as well as contract extension for current staff, making sure that the new employee receives the enrolment forms needed and those are distributed accordingly and the ability to maintain a proper filing system. o Administrative support for the HR unit: - Report directly to the Vice President of the HR unit. - Liaise with the HR and payroll manager. - Process payment requests of the HR unit invoices as translation, moving, storage and others. - Set up the filing system on Livelink, post appropriate forms and keep data up to date. - Act as the attendance monitor for the HR unit, assign leave to the employees and maintain the leave database of all staff as well providing reports from the HR leave system on monthly basis. - Overall administration on the HRIS database including inputting data and generating reports and employees’ statistics.

Office Coordinator

Gloucester Housing Corporation

From August 2005 Till September 2008
Ottawa - Canada
o Intake and first point of contact for social housing tenants living in GHC’s seven social housing developments. Responsibilities include: referrals to various departments within the agency, prioritizing work orders and maintenance requests. o Tenant Selection: conduct interviews and select new tenants for 303 social housing units, work together with the Ottawa Social Housing Registry in order to house applicants that are accorded local priorities. Preparation of leases and tenancy agreements for new tenants, conduct orientations of new tenants. Identify vulnerable tenants and link them to in-house social worker. o Tenant administration tasks include: collecting statistics on unit vacancies and enforce established procedures starting with receiving vacate notices, advise related departments and companies of the move out until renting the unit to a new tenant from the centralized waiting list by using Lotus Notes and signing lease and updating data on Yardi system. o Report directly to the General Manager who is governed by a Board of Directors. o Office administration tasks include: preparation of tenant communication materials and various documents for staff; manage the production of a bi-weekly newsletter for the corporation; translate various correspondence and documentation into French. o Tenant Relations: assist tenants with daily complaints or requests for maintenance from 7 developments. Work together with the Community Developer to link tenants to appropriate resources and various community agencies. o Manage the enforcement of tenant and visitor parking while working with various enforcement agencies. o Work as part of a collective team that manages 303 social housing units to provide quality customer service to residents. o Work comfortably with a diverse client base in three languages. Experience working with difficult clients and deescalating conflicts.

Event Planner/Marketing Department

Tyco Healthcare

From May Till June 2005
Kanata - Canada
o Referred directly and worked in coordination with the Marketing Manager in order to meet our deadlines for the annual meeting that took place in Chicago. o Ensured all customers are registered for the event. o Kept participants informed of what was required of them. o Ensured all attendees received the packets needed for the meeting as for agendas of the meeting, the presentation booklets, t-shirts … o Made all the necessary reservations for the event as for transportation, restaurants o Kept all related files updated: registration form, hotel reservation list, activities lists… DATA ENTRY – SALES DEPARTMENT o Data update on Great Plains Siebel

Assitant Manager

Laurier Optical

From December 2003 Till February 2004
Ottawa - Canada
o The scope of my job is to maintain the invoicing and pricing of items pertaining to the Frame department, o Reconciled the shipments, o Generated the ordering of the frame and the follow up with the stores, o Performed various secretarial tasks related to the office.

Administrative Assistant

Dar El Handasah - Consulting Engineers S.A.R.L

From June 2001 Till August 2002
Beirut - Lebanon
oResponsible of the General Manager Agenda and timetable, o In charge of internal and external communication: handled daily correspondence (e-mails, letters, Memos and faxes), o Monitored the mail routing, o Followed up of invoicing and receivables in coordination with the accounting department, o In charge of the petty cash, o Responsible of the stationary stock, office equipments purchase, o Responsible of Master Archive organization, o Organized catalogues and product leaflets library, o Organized the outgoing and incoming mail references, o Updated the employees contracts.

Administravie Assistant

Processors - Computer Company

From January 1995 Till May 2001
Beirut - Lebanon
o Responsible for the indoor sales and maintained the inventory for the showroom, o Balanced the cash register on daily basis, created analytic reports for the accounting department regarding the purchasing and customers payments based on precise and accurate data, o Received clients’ complaints and suggestions and ensured adequate measures to be taken to solve their problems in coordination with the technical or other concerned department. o Word processing of the university students presentations within the given time limit. o Performed various secretarial tasks related to the office.

Educational Background

Diploma in Executive Secretary

Immaculée Conception

June 1994
Beirut - Lebanon
1 Year of General Information 2 years: ecnony, basic accounting, law, English and French business writting, etc...

Skills

Profile

• Excellent organizational, communication and interpersonal skills • Twelve years of experience in administration. • Work well under pressure and able to multi-task • Strong proficiency in MS word, excel, power point and outlook • Fully bilingual both oral and written in English, French and Arabic • Strong interpersonal, problem-solving skills and assessment skills.

Languages

Arabic

Native language

English

Fluent

French

Fluent

Created with NetCV